Partner Success Manager

ROLE: Partner Success Manager – Enterprise B2B (Channel/MSP Focus)
Location: Staines-upon-Thames (Hybrid – 3 days onsite, 2 days remote)
Type: Full-Time | Permanent
 

We’re working with a global technology leader on a fantastic opportunity within their European enterprise division. This role offers the chance to be part of a high-growth team supporting strategic relationships across B2B channels and managed service providers (MSPs).

The Opportunity

As a Partner Success Manager, you'll play a key role in managing and developing relationships with channel partners – including MSPs, VARs, and carriers – helping to scale managed mobility solutions and services across Europe. You’ll work closely with local sales teams and cross-functional stakeholders to drive adoption of device-as-a-service (DaaS) and mobility management platforms.

What You’ll Be Doing

• Act as the main point of contact for channel partners within the Partner Program, ensuring they receive full benefit of resources, support, and engagement.
• Deliver engaging events, workshops, and webinars to onboard, educate and grow partner capability.
• Present and demonstrate enterprise mobility solutions to partners and customers.
• Create technical enablement content such as training guides, product demos, blogs, and video resources.
• Collaborate with local account teams across Europe to build deep relationships at both technical and commercial levels.
• Help partners identify new commercial opportunities, develop managed service offerings, and increase solution adoption.
• Provide valuable insights and feedback from the field to influence future program strategy and development.
• Support issue resolution, ensuring technical blockers are escalated appropriately.
• Occasional travel across Europe required.

What We’re Looking for

• Experience working with or within MSPs, with a strong understanding of managed mobility services and enterprise device deployment.
• Hands-on technical knowledge of Android Enterprise or related mobility management platforms.
• Excellent communication and presentation skills; confident delivering to both technical and non-technical audiences.
• Strategic mindset with strong analytical skills – able to spot patterns, trends, and growth opportunities from partner interactions.
• Comfortable in a collaborative, matrixed environment involving multiple stakeholders.
• A proactive, creative problem solver who’s not afraid to challenge the norm.

What’s on Offer

• Performance bonus of up to 21.5%
• 8.5% employer pension contribution
• 25 days holiday, increasing with tenure (up to 30)
• Comprehensive health cover – medical insurance, life assurance, income protection
• £600 flexible benefits allowance annually
• Product discounts, subsidised on-site restaurant, and free parking

Why Join?

This is a unique chance to join a globally recognised brand in a pivotal growth phase. You’ll be given the tools, support, and autonomy to make a real impact within a high-performing team, shaping how managed services are delivered across Europe.

Reach out to Ollie Homan-Green for a confidential chat.